LANA KNIT PERU S.A.C. is a company legally incorporated and registered in Peru, with RUC. 20610062271 and address Urb. Santa Maria D-7 which is located in the district of San Sebastian, province of Cusco and department of Cusco. LANA KNIT respects the privacy of its customers, so the care and use of all information collected through the Platform is the responsibility of the Company, and is subject to Law No. 29733 – Personal Data Protection Act – and other applicable rules or regulations. The data will only be used to register purchase orders and have communication with the customer giving a quality service.
Information collected
Information provided by the customer
This section involves information provided by the customer in order to improve the service, place an order, ask a question or make a complaint. This information can be of a personal nature.
Automatic data
While the information collected automatically corresponds to the information collected automatically by the web and will only be used for statistical purposes.
Cookies
They are temporary files that LANA KNIT PERU S.A.C. uses to know the preferences of its customers and provide a more personalized service.
Use of information
The information collected is only used for the following purposes:
- To process purchase orders.
- Have communication with the customer to provide help with problems you may have with the page and answer your questions.
- Provide personalized information about products, promotions and offers according to their tastes and preferences.
Payment Information
When making a payment under the modality of “Payment by Credit Card”, the customer authorizes the confidential treatment of the information. The personal, credit card and purchase data are encrypted in the network, thus being protected.
Customer Rights
The customer, by registering his personal data on the Platform, expressly gives his consent to the Company to be used for the purposes described in this policy. This information may be edited in order to correctly process future purchase orders. The customer, if he/she so wishes, may stop receiving e-mails with marketing content from the brand. To do so, he/she should contact the company through the means of communication placed on the website.
Privacy Policy Updates
The company may modify these privacy policies, but always in accordance with the above mentioned legislation.
Contact
If you have any questions about the data protection rules, you can contact us through the contact means placed on the website during working hours (Monday to Friday from 8:00 am to 5:00 pm and Saturday from 9:00 am to 1:00 pm).