Welcome to LANA KNIT online store, which is a brand for the sale of alpaca wool based clothing.
When you use our services you must agree to a series of rules, policies, guidelines, terms and conditions that apply to our services. In addition, LANA KNIT reserves the right to make modifications to the terms and conditions as warranted or deemed appropriate. Please read this document carefully before taking any action.
First. The generalities
The present document contains the terms and conditions of use (hereinafter “TCU”), which will be applicable to the acts celebrated and actions executed through, or in direct or indirect relation with, the web portal owned by LANA KNIT PERU S.A.C. with RUC N° 20610062271 hereinafter LANA KNIT, which works with the domain lanaknit.com.
The TCU existing in this document apply especially in the following cases or actions: 1) When a purchase is made through the site.2) Access and use of the site under any modality.3) View information published by the site within the web domain. Any person who wants to make a purchase on the website may do so as long as he/she agrees with the terms and conditions, as well as the policies and principles governing this website. In case the user does not agree, he/she will be prohibited from using the site in all cases such as making purchases, accessing the site, viewing information posted on the site, etc.
Second: Acceptance of the terms and conditions
The access, use, registration and downloading of information contained in the Site implies full and unreserved acceptance by the Users of the TOU.
Third. The products offered
The website is dedicated to the sale of textile products based on alpaca wool mainly as: sweaters, capes, ponchos, hats, chullos, boleros, gloves, dresses, among others. These products will be known as the offer.
Fourth. Modifications
LANA Knit reserves the right to modify the terms and conditions of this document. This may occur at any time by making it public on the website. The modifications will be effective from the moment they are published.
Fifth. Purchases
LANA KNIT through its website will offer products for sale according to these conditions:
During the days when the products are published on the website and if the conditions of sale of the product allow it such as: coverage, stock or others, then buyers or users will be able to generate online purchase orders, guaranteeing payment through a payment method supported by the website. 2) the offers will include the details and conditions of the products. The photographs and images are referential.
LANA KNIT may refuse to accept any order or cancel it, and in case payment has already been made, LANA KNIT undertakes to issue a refund to the customer’s bank account.
The offers are valid for Peru. In addition, they are valid for foreigners in cases where the means of shipment is agreed with the foreign customer.
Seventh. Website Information
The information on the website is free of charge and is intended to provide general information without constituting any kind of consultancy. Therefore, LANA KNIT does not guarantee that the information is accurate or complete.
Eighth. Limitations of Liability
LANA KNIT shall not be liable for any damages arising from the use of the website or with the inconvenience caused by the delay of the use of the website. Furthermore, LANA KNIT’s liability shall not exceed the amount paid by the user. By reason of the use of the website in the event of a dispute.
Ninth. The importance of registration
The user interested in accepting and acquiring the offer must be previously registered on the website. Therefore, it is necessary that the data provided at the time of registration are real and current. LANA KNIT is not responsible for the veracity of the data provided by the users of the website. Users are responsible for the veracity of the data they provide on the website.
LANA KNIT may request additional relevant information in case it is required to verify personal and shipping data; or temporarily or permanently suspend those users who cannot prove their identity. Suspended users cannot make purchases on the website.
All users must create a password at the time of registration and they are responsible for taking care of their password so that it does not fall into the hands of others. In case the user notices an unauthorized use or theft of his/her account, the user must inform LANA KNIT as soon as possible.
The user’s account is personal, unique and non-transferable.
Tenth. Method of payment
The user will make the payment by credit card, debit card, bank transfer, bank agency deposit or agents authorized by the site. To make the purchase by credit card, the user must enter the expiration date of the card, the three (3) security digits, as well as the name of the card holder. In case the user notices any strange or fraudulent movement with his/her account, the user must immediately notify the company LANA KNIT through the means of communication placed on the site. LANA KNIT is not responsible for the amounts transacted.
Eleventh. Policies
Users must be aware of the policies applied on the site.